Privacy Policy

WEBSITE OWNER

  • Its corporate name is: Medigar Canarias Limited Company.
  • Your tax identification number: B35230028
  • Its registered office is located at: C/ Drago, 28 3º 33 – 35460 -Gáldar- Las Palmas- Canary Islands
  • Its business activity is: Retail sale of decorative items.
  • Email: protecciondedatos@medigarcanarias.com
  • Purpose of website: information, e-commerce.

YOUR DATA PROTECTION RIGHTS

How to exercise your rights: You may send a written communication to the registered office of Medigar Canarias or to the email address indicated in the header of this legal notice, including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

  • Right to request access to personal data: you may ask MEDIGAR CANARIAS whether this company is processing your data.
  • Right to request rectification (if incorrect).
  • Right to request the restriction of processing, in which case they will only be retained by MEDIGAR CANARIAS for the exercise or defence of claims.
  • Right to object to processing: MEDIGAR will cease to process the data in the manner you indicate, unless there are compelling legitimate grounds or the exercise or defence of possible claims requires further processing.
  • Right to data portability: if you wish your data to be processed by another firm, MEDIGAR will facilitate the transfer of your data to the new data controller.
  • Right to erasure of data: unless legally required, data will be deleted upon your confirmation.

Templates, forms, and further information about your rights: Official website of the Spanish Data Protection Agency

Possibility of withdrawing consent: if you have given your consent for a specific purpose, you have the right to withdraw it at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

How to lodge a complaint with the Supervisory Authority: If you believe there is a problem with the way Medigar Canarias is handling your data, you can address your complaints to Medigar Canarias (as indicated above) or to the relevant data protection authority, which is the Spanish Data Protection Agency , as indicated in the case of Spain.

Right to be forgotten and access to your personal data

You have the right to review, retrieve, anonymise and/or delete, in whole or in part, the data stored on the Website at any time. Simply send an email to info@bellepoque.es and request this.

Data retention

Disaggregated data: Disaggregated data will be kept indefinitely. Online shop customer data: The retention period for personal data will vary depending on the service contracted by the customer.  in our online shop In any case, it shall be the minimum necessary and may be maintained until:

  • 4 years: Law on Offences and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries, etc.); Articles 66 et seq. of the General Tax Law (accounting books, etc.);
  • 5 years: Art. 1964 Civil Code (personal actions without a special time limit)
  • 6 years: Art. 30 Commercial Code (accounting books, invoices, etc.)
  • 10 years: Art. 25 Law on the Prevention of Money Laundering and Terrorist Financing.

Newsletter subscriber data: From the moment the user subscribes until they unsubscribe. User data uploaded by Belle Epoque to social media pages and profiles: From the moment the user gives their consent until they withdraw it.

Data confidentiality and security

Medigar Canarias undertakes to use the data, to respect its confidentiality and to use it in accordance with its purpose, as well as to comply with its obligation to store it and take all measures to prevent its alteration, loss, unauthorised processing or access, in accordance with the provisions of Royal Decree 1720/2007 of 21 December, which approves the Regulations implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data.

You guarantee that the personal data provided through the forms is accurate, and you are obliged to notify us of any changes thereto.

Likewise, you guarantee that all the information provided corresponds to your actual situation, that it is up to date and accurate. You must also keep your details up to date at all times, being solely responsible for any inaccuracy or falsity in the information provided and for any damage this may cause to Medigar Canarias as the owner of Belle Epoque, or to third parties as a result of the use of said information.

Security breaches

Belle Epoque takes reasonably adequate security measures to detect the existence of viruses, brute force attacks, and code injections.

However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Belle Epoque cannot guarantee the absence of viruses or other elements that may cause alterations to the User's computer systems (software and hardware) or to their electronic documents and files contained therein.

Nevertheless, in order to try to guarantee the security and privacy of your personal data, Belle Epoque has an active security monitoring system that reports on all user activity and possible breaches in user data security. If any breach is detected, Belle Epoque undertakes to inform users within a maximum period of 72 hours.

WHAT INFORMATION WE COLLECT FROM USERS AND WHAT WE USE IT FOR

All products offered on the Belle Epoque website refer to contact forms, comment forms, and forms for user registration, newsletter subscription, and/or purchase orders.

This website always requires users' prior consent to process their personal data for the purposes indicated. You have the right to revoke your prior consent at any time.

Record of data processing activities

Website and hosting: Belle Epoque uses SSL encryption to enable the secure transmission of personal data via standard contact forms hosted on servers contracted by Medigar Canarias. CDmon .

Data collected via the website: Personal data collected will be processed automatically and incorporated into the corresponding files owned by Medigar Canarias.

  • We will receive your IP address, which will be used to verify the origin of the message in order to provide you with information, protect you from SPAM comments, and detect possible irregularities (for example, opposing parties in the same case writing on the website from the same IP address), as well as data relating to your ISP.
  • You can also provide us with your details via email and other means of communication indicated in the section on  contact .

Comments form: Users can leave comments on posts on the website. A cookie stores the data provided by the user so that they do not have to re-enter it on each new visit. The email address, name, website and IP address are also collected internally.

The data is stored on CDmon.com's servers.

User registration: Not permitted unless expressly requested.

Purchase form: To access the products and services offered at our online shop , the user has access to a purchase form subject to the terms and conditions specified in our  commercial policy and terms and conditions where you will be asked for your contact and payment details.

The data is stored on CDmon.com's servers.

We collect information about you during the payment process in our shop. This information may include, but is not limited to, your name, address, email address, telephone number, payment details and other information necessary to process your orders. Managing this data allows us to:

  • Send you important information about your account/order/service.
  • Respond to your requests, complaints, and refund requests.
  • Process payments and prevent fraudulent transactions.
  • Set up and manage your account, provide technical and customer service, and verify your identity.

Additionally, we may also collect the following information:

  • Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
  • Product pages visited and content viewed while your session is active.
  • Your comments and product reviews, if you choose to leave them.
  • Shipping address if you request shipping costs before making your purchase while your session is active.
  • Essential cookies to track the contents of your shopping basket while your session is active.
  • Your account email and password to allow you to access your account, if you have one.
  • If you create an account, we will store your name, address and telephone number for use in future orders.

Newsletter subscription forms: Medigar Canarias uses the newsletter delivery service (email newsletters) from the Bellepoque.es website itself. You can unsubscribe from the newsletter at any time by clicking on a specific link at the bottom of each newsletter you receive.

Email: Our email service provider is CDmon.com.

Instant messaging: Medigar Canarias does not provide services via instant messaging services such as Facebook Messenger or Line.

Payment service providers: Through Bellepoque, you can access third-party websites via links, such as  PayPal  or  Stripe , to make payments for services provided by Medigar. At no time does Medigar staff have access to the bank details (e.g. credit card number) that you provide to these third parties.

Embedded content from other websites

Bellepoque articles may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged in to that website.

Social media

Social media presence: Belle Epoque has profiles on some of the main social media platforms.

Purpose and legitimacy: The processing that Belle Epoque will carry out with the data within each of the aforementioned networks will be, at most, that which the social network allows for corporate profiles. Therefore, Belle Epoque may inform its followers, when not prohibited by law, through any means permitted by the social network, about its activities and offers, as well as provide personalised customer service.

Data extraction: Under no circumstances will Belle Epoque extract data from social networks, unless the user's consent has been specifically and expressly obtained for this purpose.

Rights: When, due to the very nature of social networks, the effective exercise of a follower's data protection rights is subject to the modification of their personal profile.

Processors outside the EU

Social Media. Belle Epoque uses the American social networks YouTube, Facebook, Instagram and Pinterest, to which it transfers analytical and technical data relating to the website internationally. Belle Epoque processes the data that users, subscribers or visitors provide to or share with Belle Epoque through these networks on its servers.

Payment providers. So you can pay via PayPal  or  Stripe Belle Epoque will send the strictly necessary data to these payment processors for the issuance of the corresponding payment request. Your information is protected in accordance with our privacy and cookies policy.

By activating a subscription or providing your payment details, you understand and accept our privacy and cookies policy. You will always have the right to access, rectify, delete, restrict, transfer and erase your data.

From the moment you register as a user on this website, Belle Epoque has access to: your username and email address, IP address, postal address, national identity number/tax identification number and payment details. In any case, Belle Epoque reserves the right to modify, at any time and without prior notice, but with prior notification, the presentation and configuration of the Belle Epoque website, as well as this legal notice.

Commitments and obligations to our users

Accessing and/or using Bellepoque.es confers the status of user upon the person doing so, who thereby accepts, from that moment onwards, fully and without reservation, this legal notice in relation to certain services and content provided by Belle Epoque.

When using Bellepoque.es, the user agrees not to engage in any conduct that could damage the image, interests, or rights of Medigar Canarias or third parties, or that could damage, render useless, or overload the Bellepoque.es portal, or that could in any way prevent the normal use of Bellepoque.es.